Returns & Exchanges

At Brothers Products, we stand by the quality of our goods and offer a 30-day return window for all unused items in their original packaging. We strive to make your shopping experience seamless, ensuring that every exchange or refund is handled with the utmost care and efficiency.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack the items in their original container, ensuring all tags are attached and including a copy of your packing slip.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5 to 7 business days to your original payment method.